LifeScan OneTouch Ultra test Strip recall!
This is limited to a very small number of strips limited to lot number 2829235, 25-count packages. If you only buy the 50 or 100-count packages, forget all this.
They with replace them without cost to you. Take them to your pharmacy for replacement or call LifeScan directly at 1-408-263-9789.
The reason for the problem is that some of the strips may measure too low. Frankly, if something has to be wrong this is the best side of the error. It is better to feel that you need a little glucose to be sure rather than an extra large bolus of insulin.
The integrity of LifeScan is unexcelled. Their commitment to excellent products is superb. Their response to “stuff happens” situations is always ethically on target. It has always been privilege to work with them in any situation knowing they will always do the right thing.
posted by Dr. Joe @ 9/25/2008 01:54:00 PM
2 comments
2 Comments:
As a OneTouch Ultra 2 user I have found that "stuff" is "happening" way to often lately. I find Dr. Joe's remarks a little too casual and flippant when it is my time, blood, money and life on the line (even when it is the best side of an error.)
You should probably go to a different vendor if you are that dissatisfied and I don't see anything "flippant" about Dr. Joe's comment. Good day.
Chuck
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